Nawiri AI  ·  System Preview for

What's possible, phase by phase

A scripted walkthrough of all three phases — the instant reply, the CRM behind it, the follow-up that brings customers back, and the unified inbox across every channel.

01 Phase One — Instant Response

Never offline, even at 9:47pm

Every message gets an instant, on-brand reply — with real catalogue pricing on request — and anything sensitive goes straight to .

TODAY
9:47 PM
⚡ Replied in 12 seconds — outside business hours
Hi! Thanks for reaching out to 👋 Here's what we've got:
9:47 PM ✓✓
View catalogue →
✅ Lead created in CRM — new WhatsApp contact, interested in
Great. Also —
9:49 PM
I'm really sorry to hear that — let's get this sorted properly. I've flagged this to directly with a priority ticket so they have full context before stepping in.
9:49 PM ✓✓
🔔 notified — ticket # created
02 Behind the scenes

That conversation just became a tracked customer

No copy-pasting contacts into a spreadsheet — and the same dashboard rolls every conversation up into the numbers that actually run the business.

J
James M. — +254 7•• ••• 412
Lead · WhatsApp · created 9:47 PM today
NEW QUALIFIED WON
Interest
Last message ""
Escalation 🎫 Ticket # · Assigned to · Open

Leads captured per week, by channel — illustrative example of what your dashboard would show

Wk 1 Wk 2 Wk 3 Wk 4 Wk 5 Wk 6
WhatsApp
Instagram
Facebook
36
Leads this week
+177%
vs. week 1

This month's pipeline — illustrative example, not live data

New — 86 leads Qualified — 52 leads (60%) Won — 19 sales (37% of qualified)
19
Sales closed this month
22%
Lead → Sale conversion
KES 412K
Revenue this month

Revenue trend since automation started — illustrative example, not live data

Jan Feb Mar Apr May Jun Jul*
+94%
Revenue growth, Jan → Jun
KES 400K*
Projected next month
03 Phase Two — Win-back automation

Customers who come back

Past customers get reached out to automatically — upgrades, restocks, maintenance — without remembering a thing.

Outbound · Auto-sent
📤 Sent automatically — no manual follow-up
Due for follow-up
James M. · 4 months ago
Loyalty offer
Grace W.Previous purchase · 6 months ago
Check-in message
Kevin O.Previous purchase · 3 months ago
Restock alert
04 Phase Three — Channels unified

No lead missed, no matter the channel

Instagram, Facebook, TikTok, WhatsApp — every enquiry lands in the same place, tracked the same way.

💬
James M. WhatsApp
Want it held for you?
10:02 AM
📷
@brian.codes Instagram DM
Saw your story — is that still available?
9:54 AM
f
Esther N. Facebook comment
Do you do delivery?
Yesterday
01

Never offline

Every message gets an instant, on-brand reply — even at 9:47pm, even when you're mid-sale with a walk-in customer.

02

A real CRM, not just a chatbot

Every conversation, every channel, every past customer — tracked automatically in one place you own.

03

Knows its limits

Refunds, disputes, anything sensitive — routed straight to with full context, never improvised.